When do you ask for a referral?

The other day, during the “Around the Horn” portion of NN9, one of our round-tables, the problem of when to give a referral was posed.  The discussion was, as usual, lively and chock full of interesting and informative experiences.  Fred Gasior, a moving consultant and the principal of Team Relocation Managment offered that you ask when you get the final check for a project well done.  Mike Gansl, a consultant for small and mid-size businesses offered that, in past project based work that he has done for his company, it was helpful to create a criteria for success that the client signs off on.  You can state in the document that, should the criteria be met, the client will happily offer a referral.  He also offered that you can ask at the beginning of the relationship.  A simple statement like: “If I do the job to your satisfaction, will you be willing to give a referral?”  Andy Korbak, the Biz Dev manager for Cardlytics, a credit card linked marketing company, following Mike’s theme, suggested that the seed be planted early in any relationship so that the client will not be surprised when you ask.  This works with project-based work, but with on-going relationships, Tim Jennings, a financial and wealth advisor with Dynasty Advisors, pointed out that there were multiple opportunities to ask for referrals with long term clients.  In my business, face to face, business to business networking, I ask for the specific referrals am looking for at every meeting:  Attorneys, CPAs, etc.  That way there is no confusion; the members of Network!Network! become accustomed to my requests and often have someone in mind  that they think will benefit from the process when they come to the meeting. There is no right answer.  If you do good work and your clients appreciate the product or service you provide, ask away whenever it appears propitious.  Ask away.

Diehl, Glenn

Glen Diehl

President

Skyline Genesis Event Marketing

 

 

Portable, Custom Modular Designer/Producer, Full Service Exhibit Management

Skyline Genesis Event Marketing is the authorized New York City/Westchester/Rockland County dealer for Skyline Exhibits, a global leader within the trade show industry. Established in 1980, Skyline is THE source for remarkable face-to-face marketing experiences. Skyline offers trade show and event exhibits to match any size and budget, ranging from tabletop displays and portable displays to modular inline exhibits and large-scale island exhibits. Skyline makes over 20 different exhibit systems, including pop ups, banner stands, panel systems, fabric structures, truss and other structural, custom modular exhibit systems. Turn-keyExhibit Management services include storage, preps, inspections and show services. Our Skyline team is over 1,500 strong and is always ready to provide exhibitors expert worldwide service and support in 128 design centers in 31 countries.

As North America’s leading exhibit system builder, Skyline exhibits are known for their high quality, great design, cost-saving portability, and innovative functionality. Our history of creativity, innovation, and performance includes over 100 patents and winning all the major U.S. exhibit industry awards, including Best of Show at Exhibitor Show and TS2. Skyline Genesis Event Marketing doesn’t just build booths; we build businesses by hosting progressive marketing seminars and by supporting pre/at/post show promotions, trade show staff training and lead generation/management.

SkyGEM locations include a convenient Design Center/Showroom in Manhattan, a F2F Marketing Center/Showroom in Chestnut Ridge, NY and our Main Showroom/Operations facility located in Secaucus, NJ. Email [email protected] or call us at 212.647.7600 for more information.

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